Hi there! The gelatinous consistency can occur in our beef protein due to the naturally occurring collagen. We made the choice intentionally to not include emulsifiers or fillers that may keep the protein from clumping to maintain the integrity of our ingredients. If your smoothie is too thick, perhaps you added chia or flax seeds too far in advance. Blueberries, which are very high in natural pectin, are also a culprit of jelly-like smoothies. A re-blend with a little bit of ice and some liquid (if appropriate for the flavor profiles) will likely do the trick!